Our appointment book is computerized which allows us to efficiently make appointments for you and your pet. Our receptionists and team will attempt to accommodate all requests to the best of our ability. Emergencies are accepted anytime our clinic is open. If you feel you have an emergency with your pet, please call us or come to the hospital immediately. If possible it is best to call before coming in so that a staff member can advise you on your particular emergency.
Emergency & Urgent Care
We have a veterinarian and personnel on duty 6 days a week who are trained and equipped to handle any urgent care your pet has. Usually an emergency team consists of at least one veterinarian and several technicians working together to save a pet's life. Emergencies can be things such a snail bait poisoning, hit by car, and chocolate ingestion. If you ever feel that your pet needs emergency treatment do not hesitate to call or come in immediately. If possible it is best to call before coming in so that a team member can advise you on your particular emergency. We are also available for urgent care when the condition is not life-threatening, but you feel your pet needs to be seen before you are able to get an appointment. Our veterinarians will work to "squeeze" you in between scheduled appointments. When you arrive, our receptionists will be able to give you an estimate on how long you may have to wait in order to be seen.
Full Service Medical Diagnostics and Surgical Facilities
We offer in house blood work, so you can have your results the same day. Our digital x-ray unit provides images that we can show you in the room at the time of your visit! All of our blood work/radiographs/history is linked and accessible anywhere in the hospital at all times. Should your pet need further diagnostics, we will refer you to the appropriate facility here in Richmond. We are equipped to perform all types of surgery and dental procedures, as well. We strive to provide advanced veterinary care in a comfortable environment for both owners and their pets.
Traditional Chinese Veterinary Medicine (TCVM)
Sometimes, another approach is needed, or something "more" is needed with the care of your pet. That is why Woodlake Animal Hospital also offers acupuncture, Chinese herbal medicine and nutritional consults. Many people are interested in seeking a more "natural" approach towards their own care, and would like other options for their pets as well. We at Woodlake Animal Hospital want your pet to be healthy and happy for as long as they can be, so we welcome the opportunity to provide care in whichever modality suits the pet best.
Woodlake Animal Hospital offers 10% discounts to all our local heroes, including active-duty military and our full-time Chesterfield County Fire/ EMS and Police officers.
Woodlake Animal Hospital operates an open hospital. We are proud of our hospital and welcome the opportunity to show it to you, so please ask for a tour the next time you are visiting with us!
Payment is required at the time services are rendered. Woodlake Animal Hospital accepts payment via Cash, MasterCard, Visa, American Express,Discover and CareCredit. We provide estimates for all surgeries and hospitalizations. If you have not received an estimate, you are welcome to request one at any time for your expected charges.
Types of Pets Seen
Woodlake Animal Hospital, we enjoy caring for many types of pets:
- Pocket Pets